Effective date: 1 March 2026
By accessing or using the PropBoss platform, website, or any associated services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Service.
The Service is operated by Mates With Property Pty Ltd (ACN 678 025 155 | ABN 64 678 025 155), trading as PropBoss, a company registered in New South Wales, Australia (“PropBoss”, “we”, “us”, or “our”).
These Terms constitute a legally binding agreement between you and PropBoss. By creating an account, subscribing to the Service, or otherwise using the platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
PropBoss is an AI-powered property investment management platform designed for Australian property investors. The Service provides tools and features including, but not limited to:
The features available to you may vary depending on your subscription plan and account status. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
To use the Service, you must create an account. By registering, you represent and warrant that:
You must notify us immediately at [email protected] if you become aware of any unauthorised use of your account or any other breach of security.
The Service is offered on a subscription basis with the following fee structure:
Subscription fees are billed monthly in advance via Stripe. All prices are quoted in Australian Dollars (AUD) and include GST where applicable. Stripe will not add GST on top of the prices shown at checkout. New owner accounts receive a 14-day free trial before payment details are required to continue using the Service.
New owner accounts start with a 14-day free trial. During the trial, you may use the Service without being charged. If you do wish to continue after the trial, you must add payment details before paid access begins. If you have billing questions, contact us at [email protected].
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
We reserve the right to investigate and take appropriate action against any violations of this section, including suspension or termination of your account.
The Service, including all software, algorithms, user interfaces, designs, text, graphics, logos, and other content provided by PropBoss (collectively, “PropBoss Content”), is owned by or licensed to PropBoss and is protected by Australian and international copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or internal business purposes.
You may not copy, modify, distribute, sell, or lease any part of the PropBoss Content, nor may you reverse engineer or attempt to extract the source code of the software, unless such activity is expressly permitted by law.
You retain full ownership of all data, documents, and content that you upload, submit, or otherwise provide to the Service (“Your Data”). PropBoss does not claim any ownership rights over Your Data.
By using the Service, you grant PropBoss a limited licence to access, process, store, and display Your Data solely for the purpose of providing and improving the Service. This licence terminates when you delete Your Data or close your account, subject to any data retention obligations.
You are responsible for ensuring that you have the right to upload and share any data you provide to the Service and that such data does not infringe on the rights of any third party.
For full details on how we collect, use, store, and protect your personal information, please refer to our Privacy Policy.
The Service utilises artificial intelligence (“AI”) technologies to provide certain features, including but not limited to:
Important: All AI-generated outputs are provided as suggestions and tools to assist you. They do not constitute financial advice, tax advice, accounting services, or any other form of professional advice.
AI systems may produce inaccurate or incomplete results. You are solely responsible for reviewing, verifying, and approving all AI-generated outputs before relying on them for any purpose. You should consult a qualified professional (such as a registered tax agent, financial adviser, or accountant) for advice specific to your circumstances.
PropBoss does not guarantee the accuracy, completeness, or reliability of any AI-generated output and disclaims all liability arising from your reliance on such output.
PropBoss is a technology platform. We are not a financial adviser, tax agent, accountant, or legal practitioner. Nothing in the Service constitutes professional advice. You should seek independent professional advice before making any financial or investment decisions.
To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by applicable law, PropBoss shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Service.
PropBoss is not liable for any decisions you make or actions you take based on information, AI-generated outputs, or reports provided through the Service.
In any event, our total aggregate liability to you for all claims arising out of or related to the Service shall not exceed the total amount of fees paid by you to PropBoss during the twelve (12) months immediately preceding the event giving rise to the claim.
You may cancel your subscription at any time through your account settings or by contacting us at [email protected]. Upon cancellation, your subscription will remain active until the end of your current billing period. No refunds will be issued for partial billing periods unless required by law or approved by PropBoss at its discretion.
We reserve the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe that:
Upon termination of your account, your right to access the Service will cease immediately. Your Data will be retained in accordance with our data retention policy and applicable law. You may request export of Your Data prior to account termination. After termination, we may delete Your Data in accordance with our retention schedule, subject to any legal obligations to retain certain information.
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.
We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. For material changes, we will provide at least 30 days' notice via the email address associated with your account before the changes take effect.
The updated Terms will be posted on this page with a revised effective date. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription before the changes take effect.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:
PropBoss (a trading name of Mates With Property Pty Ltd)
ACN 678 025 155 | ABN 64 678 025 155
Sydney, New South Wales, Australia
Email: [email protected]